Busy Season is upon us and the Kids 4 Truth team is working diligently to field calls, chats, and fill orders. With this in mind we have several office reminders:
Shipping
ALL ORDERS: Please allow 2-3 weeks processing time for all orders during this time of year. If you need faster processing/shipping times, you should call or email our staff to see what we can do for you. Simply choosing next day, 2nd day, or 3 day select will not guarantee you receive your shipment faster or with those deadlines.
Multiple Shipments: People often ask why they see several shipments on the same order and why all items do not come out of the same location. Many of our vendors warehouse and ship for us saving us rent on warehouse space and additional employees. This actually saves you money as we can keep our prices lower than if we had these expenses. It is important to note that our online store logs the weight of each item you choose. Therefore, your shipping cost is determined by the weight of the items you purchase. We do not ship first class…we can ship USPS Priority Mail and UPS.
Garments and Vinyl Banners: Remember these items have a standard 2-4 week turn around time. We do stock many of the economy polo shirts, however, we cannot guarantee they are in stock. Call or email us if you want to know what garments are in stock and can be shipped out quicker.
Sales
August 1-September 15, 2009, 10% off Clothing: Each month we have some of our items on sale. This month is no exception. From now until September 15, 2009, all garments are 10% off. This includes all embroidered shirts and silk screened T-shirts.
Carry your K4T supplies to club in style with our popular totes! From August 4 – 15 our popular feature totes and insulated totes are available at a reduced price. Both of these totes come in two embroidered versions: normal 5 color logo and simplified 1 color design. The totes are available in the following colors: Black, Royal, Khaki, Red, Safety Lime, Bright Yellow, White, Safety Orange, Hot Pink, Lavender, Light Blue, Light Pink, and Turquoise.
- Feature Tote – pockets both inside and outside and zips closed regular price 10.95 sale price $8.95
- Insulated Tote – perfect for lunches or carrying TruthBook and Bible regular price 8.95 sale price $6.49
Phone Calls and Chat line
During the months of July to October our customer service department fields many phone calls and chat line questions. We operate extended customer service hours so that we are more readily available to meet your needs. If you get our voicemail, please leave a message. Voicemail messages are delivered to our email, and we will respond as quickly as possible. You may also feel free to use the online chat feature. This feature works much along the lines of an instant message client. When the Chat Now tab is highlighted in green one or more of our customer service personnel is available to answer your questions. Simply type in your question and we will respond. This is especially helpful when you are looking for products on the online store or documents on the EquipU site as we can give you the link for the item.
Webinar Training
The response to the announcement that we are now offering Webinar Training has been overwhelmingly positive. A schedule of Webinar Events will be posted this month. If you would like to schedule a Webinar Event on a different date, please contact me at: marrena@kids4truth.com. I will try to coordinate an event with dates that will work for your ministry. Look for both weeknight and weekend dates that contain both Multiple Sessions and One-Topic Sessions. Most Webinar Events will be recorded and available for viewing after the event.
Having problems using one of our resources or finding what you need? We can schedule an immediate Webinar Meeting with you that will allow us to walk you through items you need help with.
Regional Training
If you prefer to attend Kids 4 Truth Training in person, we have the following events on the calendar:
- August 11 6PM – 9PM Zoar Baptist Church in Baton Rouge, LA - Training by Marrena Ralph
- September 5 9AM – 3PM Tri-City Ministries in Independence, MO - Training by Bob Roberts and Marrena Ralph
A day packed full of Kids 4 Truth Training – stay all day or come and go as you need. In addition we will have a roundtable Q&A session over the lunch hour. Plan to bring your lunch and stay for this discussion time as last year this discussion proved to be very helpful for those in attendance. - September 19 to be announced Bethany Baptist Church in Brevard, NC - Training by Bob & Sarah Roberts
Please let us know if we can assist you in your ministry. We look forward to serving you.
